Office Policies
Office Policies

Payment/Cancelations

Cancellation Policy
24 hours verbal notice is required to avoid full fees. Fees may be waived if appointment is able to be rescheduled within the same week.

Payment
Payment in full is expected at the time of service. Cash or checks are accepted forms of payment. A fee applies for any returned checks.

Confidentiality
Patient confidentiality is maintained at all times. This is mandated by State and Federal law. Written permission is required before patient information can be shared with specific professional(s) and or person(s).
Courtesy
In order to ensure a quiet environment during treatments, please keep your voice low in the hallway and turn off your cell phone ringer

Parking
Off street parking is available in building parking lot. If you decide to park on the street beware to avoid NO PARKING zones. Please take extra care to stay clear of any walkways or driveways. 

Patient Advisory to Consult a Physician
While Traditional Chinese medicine has a great deal to offer as a healthcare system, it cannot completely replace the resources available through conventional Western medical practices. Consequently, we recommend that you consult a physician regarding any condition(s) for which you are seeking from the office of Acupuncture Tradition.

We Are a Fragrance-Free Office

THANK YOU IN ADVANCE FOR YOUR COOPERATION AND SUPPORT IN MAKING OUR OFFICE SAFE AND ACCESSIBLE FOR EVERYONE.

 

More and more products are made with fragrances from personal care products, essential oils, air fresheners, candles, to cleaning products. Fragrances have been associated with adversely affecting proper biological functions such as endocrine disrupters, neurological dysfunctions, respiratory distresses including increase cancer and infertility risks, to name a few. Be kind to your body and brain and read the ingredients of your products prior to purchasing.



Immediate or cumulative severe reactions triggered by fragrance includes asthma, migraine, vertigo, dizziness, mental confusion, seizures, nausea, hives, etc. Even a mild and minute amount of scent (natural or synthetic) can cause a reaction to those who are sensitive.

 

We take these concerns seriously. We want to avoid the risk of triggering severe reactions for patients and staff members. Hence the FRAGRANCE-FREE OFFICE POLICY.


Fragrance Free Policy

BEFORE ARRIVING TO OUR OFFICE, PLEASE WASH OFF ANY PRODUCTS THAT MADE HAVE FRAGRANCES APPLIED WITHIN THE LAST 24 HRS. 

Common products with a scent/fragrance are perfume, cologne, essential oil, deodorant, soap, hair spray, hair coloring, lotion, fabric softener, laundry detergent, aftershave, shampoo, conditioner, dryer sheet, etc. Avoid using anything which contains a fragrance including natural scents and essential oils. 


JENNIFER/ACUPUNCTURIST WILL NOT BE ABLE TO SEE YOU IF YOU HAVE ANY FRAGRANCES ON. JENNIFER IS ALLERGIC TO FRAGRANCES AT THIS TIME.



We appreciate and thank you for being mindful and for joining us in creating a healing environment that is safe and accessible for everyone.

Insurance

More and more insurance companies are starting to cover acupuncture. Insurance coverage varies from one plan to another. As a courtesy, we can check your insurance coverage. However, it is the patients' responsibility to understand what their insurance coverage includes. Please call our office with any questions.

Important questions you may consider asking your insurance provider:

 

  • Does your specific insurance policy cover acupuncture?
  • What is the deductible?
  • What is the rate or percentage of reimbursement for acupuncture (in-network and out-of-network)?
  • Does your deductible apply to acupuncture treatment? If so, have you met your deductible?
  • Does your policy cover acupuncture treatment for your illness/complaint? Or is coverage limited to certain diagnoses? If coverage is limited, what diagnoses are covered?
  • Is there a limit to the number of treatments reimbursed? If so, how many and how does the insurance agency calculate those treatments (per illness/complaint or per year)?
  • Are there any other limitations to the coverage by your insurance plan for acupuncture treatment?
  • Is there a copay or co-insurance and how much?