Office Policies

Office Policies

Payment/Cancelations


Cancellation Policy
24 hours verbal notice is required to avoid full fees. Fees may be waived if appointment is able to be rescheduled within the same week.

Payment
Payment in full is expected at the time of service. Cash or checks are accepted forms of payment. A fee applies for any returned checks.

Confidentiality
Patient confidentiality is maintained at all times. This is mandated by State and Federal law. Written permission is required before patient information can be shared with specific professional(s) and or person(s).
Courtesy
In order to ensure a quiet environment during treatments, please keep your voice low in the hallway and turn off your cell phone ringer

Parking
Off street parking is available in building parking lot. If you decide to park on the street beware to avoid NO PARKING zones. Please take extra care to stay clear of any walkways or driveways. 

Patient Advisory to Consult a Physician
While Traditional Chinese medicine has a great deal to offer as a healthcare system, it cannot completely replace the resources available through conventional Western medical practices. Consequently, we recommend that you consult a physician regarding any condition(s) for which you are seeking from the office of Acupuncture Tradition.

Insurance


I am an out-of-network provider for most insurance plans. More and more insurance companies are starting to cover for Acupuncture. Insurance coverage varies from one plan to another – even among plans offered by a single insurer. For example, the Empire NYSHIP plan is covering for 80% with $1000 deductible. My biller can check your coverage. However, it is the patients' responsibility to understand what their insurance coverage includes. 

Important questions you may consider asking your insurance provider:
  • Does your specific insurance policy cover acupuncture?
  • What is the deductible?
  • What is the rate or percentage of reimbursement for acupuncture (in-network and out-of-network)?
  • Does your deductible apply to acupuncture treatment? If so, have you met your deductible?
  • Does your policy cover acupuncture treatment for your illness/complaint? Or is coverage limited to certain diagnoses? If coverage is limited, what diagnoses are covered?
  • Is there a limit to the number of treatments reimbursed? If so, how many and how does the insurance agency calculate those treatments (per illness/complaint or per year)?
  • Are there any other limitations to the coverage by your insurance plan for acupuncture treatment?
  • Is there a copay or co-insurance and how much? 
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